Dear [userFirstName],

We regret to inform you that the [homeName] at [communityName] is no longer available to self-tour. As such, your scheduled tour on [tourDate] from [tourRange] has been canceled.

Luckily, we still have other homes available to self-tour at nearby [builderName] communities. To explore other options and schedule a new self-tour, simply select the button below.

If you have any questions, contact us at [tourPropertySupportPhone] or simply reply to this email.

You can also reach us outside of business hours at [communitySupportPhone].

Thank you for your interest, and we look forward to sharing more about [builderName] homes and communities with you.

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